Troubleshooting Hub
Welcome to the 12Port troubleshooting hub. This documentation aims to provide solutions to common issues, errors, and problems you may encounter while using the 12Port Platform. Whether you are dealing with connectivity issues, configuration problems, or other software-related errors, this guide will help you quickly identify and resolve the issue. The solutions provided here are designed to be practical and easy to follow, helping you get back to work as soon as possible.
Modules
Credential Rotation
This section focuses on identifying and resolving common issues related to remote connectivity and job failures between the Credential Rotation module and target host machines.
If you encounter errors such as:
- Connection timed out
- 401 Unauthorized
- Or similar job execution failures
…this guide will help you diagnose and resolve the underlying problems.
Microsegmentation
Remote connectivity issues and job failures, such as “Connection timed out” or “401 Unauthorized” errors, can prevent Horizon from successfully communicating with target host machines.
Use the linked page below to identify and resolve the most common causes of these failures, ensuring that credential rotation and other automated tasks function as expected.
Job Execution and Connectivity Issues