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Transferring Files and Clipboard Content in a Remote Access Session

During both web-based and native client remote sessions, users—provided their assigned Access Profile permits it, may:

  • Upload files from their local machine to the remote endpoint
  • Download files from the remote endpoint to their local machine
  • Copy clipboard text from their local machine to the remote endpoint
  • Copy clipboard text from the remote endpoint to their local machine

Note

Important: If any of these transfer capabilities are set to Deny in the user’s Access Profile, the corresponding operation will be unavailable during the session.

Web Remote Sessions Transfer Options

The following sections describes how to transfer files or clipboard text during web based remote access sessions.

File Upload (RDP)

To upload a file from your local machine to the remote endpoint in a Windows (RDP) web based session, perform these steps:

Note

For file uploads larger than 20 MB in size, use the File Manager option described in Option 2: In-Session Toolbar.

Option 1: Drag and Drop:

  1. Start a web-based RDP session.
  2. Drag a file from your local file system into the browser session window.
  3. Upload begins automatically; total duration depends on file size.
  4. Once complete, open File Explorer in the remote session.
  5. Navigate to the T on Gateway drive to locate the uploaded file.
  6. Move or copy the uploaded file to a native directory on the remote endpoint.

RDP Uploaded File on T Gateway Drive

Option 2: In-Session Toolbar:

  1. Launch the web RDP session and open the In‑Session Toolbar (click the dropdown at the top center of the session).
  2. Click the Files button to open the in‑session file manager.
  3. From the Select Files to Upload parameter, use the Upload button to browse and select a local file, then click Open.
  4. Select the file to upload from your local machine and click the Open button to begin the upload.
  5. After upload completes, click OK in the confirmation dialog.
  6. Open File Explorer and locate the file under the T on Gateway drive.
  7. Move or copy the uploaded file to a native directory on the remote endpoint.

RDP Upload File Using In-Session Toolbar File Browser

File Download (RDP)

To download a file from the connected remote endpoint to your local machine in a Windows (RDP) web based session, perform these steps:

  1. Within the RDP session, locate and copy the file you want to download.
  2. Open the T on Gateway drive and paste the file into the Download folder.
  3. The file will download via your browser and be saved to your default downloads location.

Tip

You may also download files using the In‑Session Toolbar’s file manager. Simply click on a file name to initiate a browser download.

File Upload (SSH)

To upload a file from your local machine to the remote endpoint in a SSH web based session, perform these steps:

Note

File transfers depend on the destination Unix server supporting SFTP. Although 12Port enables SFTP, it may be disabled on the remote server.

Option 1: Drag and Drop:

  1. Launch the web-based SSH session.
  2. Drag the local file into the SSH session window.
  3. After upload, you’ll find the file in the home directory of the logged-in user.
  4. Move or copy the uploaded file to another directory on the remote endpoint if required.

Upload File to Linux Home Directory

Example: File 'logs.zip' was uploaded to the user's /home directory by dragging this file from local machine and dropping to the browser remote access session.

Option 2: In-Session Toolbar:

  1. Start the SSH session and open the In‑Session Toolbar (click the dropdown at the top center of the session).
  2. Click the Files button to open the in‑session file manager.
  3. From the Select Files to Upload parameter, use the Upload button to browse and select a local file, then click Open.
  4. After upload completes, click OK in the confirmation dialog.
  5. Upon completion, the file will appear in your user’s home directory.
  6. Move or copy the uploaded file to another directory on the remote endpoint if required.

File Download (SSH)

To download a file from the connected remote endpoint to your local machine in a SSH web based session, perform these steps:

Note

File transfers depend on the destination Unix server supporting SFTP. Although 12Port enables SFTP, it may be disabled on the remote server.

Option 1: In-Session Toolbar File Browser:

  1. Start the SSH session and open the In‑Session Toolbar (click the dropdown at the top center of the session).
  2. Click Files, locate the file within the file manager, and click its name to trigger a download via the browser.
  3. This will begin to download the file to your local machine through the web browser. The file will download via your browser and be saved to your default downloads location.

Option 2: Send Tools Script:

  1. Start the SSH session and open the In‑Session Toolbar (click the dropdown at the top center of the session).
  2. Open the In‑Session Toolbar and click Send Tool to deploy the custom download tool to the user’s home folder.
  3. Next run the following command to make the Send Tool executable:
    • chmod +x 12port
  4. Run the command to display the list of controls available.
    • ./12port
    • Example: ./12port -d logs.zip to download a file named logs.zip from the current directory.
  5. This will begin to download the file to your local machine through the web browser. The file will download via your browser and be saved to your default downloads location.

Donwload File using Send Tool Linux Script

Example: File 'logs.zip' was downloaded to the local machine through the web browser using the Send Tools commands running on the remote endpoint.

Clipboard Upload (RDP or SSH)

To upload clipboard text from your local machine to the remote endpoint in a RDP or SSH web based session, perform these steps:

  1. Start the web based RDP or SSH remote session.
  2. Copy text from your local machine (Ctrl+C).
  3. In the remote session, open the In‑Session Toolbar and click Clipboard.
  4. Paste into the Clipboard field (Ctrl+V or right-click), then click Send and Close the dialog.
  5. Use Close to close the In-Session Toolbar dropdown.
  6. Now, in the remote session, paste the text where desired.

In-Session Toolbar Clipboard Field

Clipboard Download (RDP or SSH)

To download clipboard text from the connected remote endpoint to your local machine in a RDP or SSH web based session, perform these steps:

  1. Start the web based RDP or SSH remote session.
  2. In the remote session, copy text from the endpoint.
  3. Paste it into your local machine (Ctrl+V or right-click) as needed.

Native Client Remote Sessions Transfer Options

The following sections describes how to transfer files or clipboard text during a native client remote session.

File Upload (RDP and SSH)

Coming Soon

File Download (RDP and SSH)

Coming Soon

Clipboard Upload or Download (RDP and SSH)

To upload or download clipboard text from the local or connected endpoint to your local or connected machine in a RDP Proxy or SSH Proxy remote access session, perform these steps:

  1. Connect to the remote endpoint using your preferred RDP or SSH client.
  2. Copy text from one machine (Ctrl+C or right-click Copy).
  3. Paste the text into the other machine (Ctrl+V or right-click Paste).