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12Port for Remote Access

12Port for Remote Access is the Privileged Session Management (PSM) module of the 12Port platform. It enables organizations to secure, control, and monitor privileged access and remote sessions across their infrastructure, whether users connect via web interfaces or native client tools.

Remote Access is designed for IT, security, and compliance teams that need detailed control over privileged sessions without sacrificing usability or scalability. Whether you’re setting up Remote Access for the first time or managing a complex, distributed deployment, this documentation portal provides all the guidance you need.

What Remote Access Does

At its core, Remote Access helps you:

  • Enforce secure access policies with detailed session controls.
  • Launch sessions securely using multi-factor authentication (MFA) and custom approval workflows.
  • Record, monitor, and audit privileged activity in real time or retrospectively.
  • Support major session protocols, from web-based to native client sessions.
  • Scale across distributed environments using gateways and peer node configurations.

Key Features Overview

Granular Session Policies

Define who can access what, when, and how. Configure policies based on users, groups, assets, or containers. Control everything from session recording and clipboard usage to file transfers and keystroke logging.

Secure Session Launching

Enable MFA, approval chains, credential injection, and flexible session member roles. Launch sessions in-browser or through external windows, reliably and securely.

Comprehensive Session Visibility

Record sessions for auditing and compliance. Monitor activity live, or review playback videos and event logs to understand what occurred and by whom.

Protocol Flexibility

Remote Access supports a wide range of session types:

  • Web-based protocols like SSH, RDP, VNC, Telnet, IBM i, and HTTPS.
  • Native client sessions including SSH (interactive or tunnel), RDP, and interactive shell access.

Scalable Architecture

Deploy Remote Access across air-gapped environments or global networks. Use remote session gateways, load balancing, and peer node inheritance to extend secure access anywhere it's needed.

Getting Started

To help you get the most out of the Remote Access module, the documentation is organized into sections including:

  • Deployment & Configuration
    How to install, configure, and connect the module to your infrastructure.

  • User & Access Management
    Learn how to define roles, set policies, and enforce access controls.

  • Session Management
    Understand how to launch, monitor, and record sessions.

  • Audit & Compliance
    Use session playback, event logs, and reports for governance and incident response.

  • Advanced Scenarios
    Scale across distributed or isolated environments using peer nodes and gateways.

Need Help?

This portal includes step-by-step guides, API references, configuration examples, and troubleshooting tips. If you're new to Remote Access, start with the Getting Started guide. For advanced deployments, refer to the Architecture and Scaling section.

Need more help? Contact support@12port.com at anytime.