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Troubleshooting

Welcome to the 12Port troubleshooting guide. This documentation aims to provide solutions to common issues, errors, and problems you may encounter while using Horizon. Whether you are dealing with connectivity issues, configuration problems, or other software-related errors, this guide will help you quickly identify and resolve the issue. The solutions provided here are designed to be practical and easy to follow, helping you get back to work as soon as possible.

Topics

Job Connectivity and Response Errors

  • In this topic, we focus specifically on resolving issues related to remote connectivity and job failures between the Horizon software and target host machines. If you are encountering errors with Job execution like "Connection time out" or "401" errors, please review this topic to troubleshoot and resolve the issues.