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Managed Services Provider (MSP) Architecture

12Port is exceptionally tailored for Managed Service Providers (MSP), empowering businesses to seamlessly navigate the complexities of IT management across their diverse customer environments. Whether operating on-premises, in hybrid setups, or fully in the cloud, our software offers rich features that streamline operations and enhance service delivery. With a focus on flexibility, it allows MSPs to adapt their strategies to meet the evolving needs of their clients, ensuring robust connectivity and performance across all infrastructures.

One of the standout features of our software is its intuitive Peer Node deployments, which facilitates remote connectivity to customer environments, ensuring that critical security is easily managed from a central location whenever it’s required. This is complemented by a minimal configuration process, allowing MSPs to deploy this solution quickly without complexities, like agents, typically associated with IT management. Furthermore, our unique per-customer configuration enables each customer to maintain customized security protocols and authentication providers (external user directories, SAML and MFA), enhancing trust and compliance across various client environments. With these capabilities, our software is positioned to elevate MSP operations, driving operational efficiency, security and client satisfaction to new heights.

Explore the follwing Documentation highlights to learn more about how these features can help MSP manage their customer's micro-segmentation requirements.

Simple Node Deployment

Review our Installation guide to see how light weight and quick our solution can be deployed; on-premise or in the cloud:

Multi-Tenant Architecture

Learn about the 12Port Tenants that securely "silo"s customer assets including database, secrets, authentication, configuration, policies and logging:

Peer Nodes for Isolated Connectivity

Peer Nodes are a crucial feature of the 12Port platform that seamlessly allows a MSPs central deployment to remotely connect and manage a customer's infrastructure with no or minimal changes to their network.

Remote Peer Nodes

Authentication Providers Configuration

Maintaining unique authentication between per-customer Tenants allows their own their providers to be the source of user authentication. Whether the customer uses EntraID based SAML authentication, Duo Security for MFA, Active Directory integration for users and groups, or any other method, 12Port can support each for expected login and security.